Policies and Procedures

• Your Way Home Montgomery County Continuum of Care Operations Manual Policies and Procedures (December 2024)

• Your Way Home Montgomery County Continuum of Care- HMIS Policies and Procedures Manual (revised December 2024)

• Emergency Rent and Utilities Assistance - Policies and Procedures (June 2023)

• Your Way Home Grievance Procedure (October 2024)

HMIS Enrollment Instructions

• Coordinated Entry Enrollment Instructions

• Emergency Shelter Enrollment Instructions

• Permanent Supportive Housing Enrollment Instructions

• Rapid Rehousing Enrollment Instructions

• Street Outreach Enrollment Instructions

• Transitional Housing Enrollment Instructions

Clarity

• Clarity HMIS Release of Information

• Clarity HMIS Verbal Consent Standard

• Clarity User Agreement (Updated 1.23.2024)

• Clarity User Authorization Form

• Annual Performance Report (Quick Guide)

Grievance Procedures

• Coordinated Entry Grievance Procedure

• RRH Grievance Procedure

• PSH Grievance Procedure

Leasing Documents

• Landlord W-9 Form

• Rent Reasonableness Guidance

• HQS Inspection Request Form

• HQS Inspection Form

• Landlord Unit Information

• Montgomery County Housing Authority Utility Allowances (Effective 10-1-24)

• Montgomery County Housing Authority Small Area Fair Market Rent Payment Standards

• 2023 Adjusted Income Limits

• 2024 Adjusted Income Limits (effective June 2024)

• Lead Based Paint Certification

• Lead in Your Home Brochure (rev. 2021)

  • Lead in Your Home Brochure translations

Coordinated Entry

• Coordinated Entry Scripting and Conversation Guide

• Tips for Record Searches

• Coordinated Entry Triage Instructions Flow Chart

• Coordinated Entry HMIS Checklist

• Your Way Home Verbal Consent Statement

• Creating De-Identified Profiles

• Street Outreach Referral Note Template

• Street Outreach Referral Flow Chart

• Your Way Home Coordinated Entry Assessments

  • Your Way Home Referral Assessment - Family Version

  • Your Way Home Referral Assessment - Family Version (Spanish)

  • Your Way Home Referral Assessment - Single Adult

  • Your Way Home Referral Assessment - Single Adult (Spanish)

  • Family Prevention Assessment (Veteran Households Only)

  • Individual Prevention Assessment (Veteran Households Only) 

• Coordinated Entry for Veterans

• HMIS Prior Living Situation Data Collection Guidance

• Homeless History Interview Guide

SHelter and street outreach

• Emergency Shelter and Street Outreach Termination Letter

• Emergency Shelter File Checklist

• Homeless Verification Letter Template - Shelter and Outreach

• HMIS Current Living Situation Data Collection Guidance

Rapid Rehousing

• Housing Referral Request

• Income Eligibility Worksheet

• Landlord Engagement and Risk Mitigation

• Rapid Rehousing File Checklist

• Rent Reasonableness Checklist and Certification

• RRH 3 Month Recertification - Landlord Letter

• RRH 3 Month Recertification

• RRH Client Program Exit Letter

• RRH Intake Packet

• RRH Program Agreement

• RRH Program Letter to Landlord

• RRH Rent Contribution Determination Worksheet (CoC Programs)

• RRH Income & Resident Rent Calculation Worksheet (updated 6/26/25)

• RRH Rental Agreement

• RRH Rights and Responsibilities

• RRH Check Request Form

• RRH Invoicing Backup Documentation Guide

• Client Income Calculator

Permanent Supportive Housing

• Housing Referral Request

• PSH Disability Documentation and Employability Access

• PSH File Checklist

• PSH Intake Packet

• PSH Program Agreement

• PSH Rights and Responsibilities

• PSH Master Lease Rider Defunding Clause

Eviction Prevention Program Documents

• EPIC Policy and Procedure Manual 2025

• EPIC Screening Tool

• EPIC Rights and Responsibilities Form

• EPIC Program Agreement

• EPIC Limited Representation Waiver

• EPIC Settlement Agreement

• EPIC Client Program Exit Letter

• EPIC File Checklist

Additional Program Documents

• CTI Referral

• Eviction Assessment

• Homeless Liaison Directory

• Homeless Verification - Self Certifications

• Housing Search Log

• Housing Search Planner

• Housing Stability Plan

• McKinney Vento Information

• Monthly Budget

• Program Exit Plan

• RRH Lite Referral

• Self Declaration of Income

• SOAR Referral Packets

• Transitional Housing File Checklist

• Minimum Habitability Standards for Housing Checklist

• Your Way Home Housing Identification Form

Utility Allowance Materials

Violence Against Women Act and Domestic Violence Resources

• HUD Certification of Domestic Violence

• HUD Emergency Transfer Request

• HUD Section 8 VAWA Lease Addendum

• Model Emergency Transfer Plan

• Notice of VAWA Rights

• Violence Against Women Act Information (HUD)