If you are in Montgomery County and experiencing, or at risk of experiencing, homelessness, dial 610-278-3522

The Your Way Home (YWH) Call Center is a centralized system for screening and intake for individuals and families in Montgomery County experiencing, or at risk of experiencing, homelessness. Instead of calling individual shelters, those experiencing homelessness or those at-risk of becoming homeless can call one toll-free number and get connected to appropriate services.

Calls to the Center are answered by operators at the Montgomery County Office of Community Connections, which has access to up-to-date data about which providers have space available, and other services and information.

Effective February 1st, 2024, United Way of Southeastern PA’s 2-1-1 call center will no longer be the Coordinated Entry provider for the Your Way Home PA-504 Continuum of Care (CoC).  Your Way Home will now operate a new call center through Montgomery County’s Department of Health and Human Services, Office of Community Connections.  This exciting change will provide more direct, local expertise and responses to calls from residents experiencing homelessness.

Residents calling 2-1-1 for Your Way Home starting on February 1st, 2024 will hear a recorded message directing them to dial the new helpline number. 

For any questions, please reach out to Your Way Home at yourwayhome@montgomerycountypa.gov